Privacy Policy
Last Updated: January 10, 2026
1. Introduction
Welcome to VeloCards by DigiStreets. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual card services.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email address)
- Identity verification documents (for KYC-verified accounts)
- Payment information and cryptocurrency wallet addresses
- Transaction history and card usage data
2.2 Automatically Collected Information
When you access our services, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our virtual card services
- Process transactions and send transaction notifications
- Verify your identity and prevent fraud
- Comply with legal obligations and regulatory requirements
- Communicate with you about services, updates, and promotions
- Analyze usage patterns and enhance user experience
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (payment processing, KYC verification, analytics)
- Card Networks: Visa and Mastercard networks for transaction processing
- Legal Requirements: When required by law, court order, or government regulations
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure server infrastructure and regular security audits
- Access controls and authentication mechanisms
- Regular monitoring for suspicious activities
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records are retained in accordance with financial regulations and anti-money laundering requirements.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and obtain a copy of your personal information
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information (subject to legal requirements)
- Object to or restrict certain processing activities
- Data portability rights
- Withdraw consent where processing is based on consent
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings. For more information, see our Cookie Policy.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
VeloCards by DigiStreets
Email: support@velocards.com