Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our services, and improving our website's functionality.

2. How We Use Cookies

VeloCards uses cookies and similar tracking technologies for various purposes:

• To keep you signed in to your account
• To remember your preferences and settings
• To understand how you interact with our services
• To improve our website's performance and functionality
• To provide personalized content and recommendations
• To measure the effectiveness of our marketing campaigns
• To enhance security and prevent fraud

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, authentication, and accessibility. Without these cookies, certain services cannot be provided.

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics to analyze website traffic and user behavior.

3.3 Functional Cookies

These cookies allow us to remember choices you make (such as theme preferences, language, or region) and provide enhanced, personalized features.

3.4 Performance Cookies

These cookies help us improve our website's performance by collecting information about how you use our services, which pages are visited most often, and error messages received.

3.5 Advertising Cookies

These cookies may be used to deliver relevant advertisements and track advertising campaign effectiveness. We do not currently use third-party advertising cookies but reserve the right to do so in the future.

4. Third-Party Cookies

We use services from third-party providers that may set their own cookies on your device:

• Google Analytics: For website analytics and usage tracking
• Tawk.to: For customer support chat functionality
• Payment Processors: For secure payment processing

These third parties have their own privacy and cookie policies. We recommend reviewing their policies to understand how they use cookies.

5. Cookie Duration

Cookies can be either:

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until manually deleted

6. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through:

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View and delete cookies stored on your device
• Block third-party cookies
• Block cookies from specific websites
• Block all cookies (may affect website functionality)
• Delete all cookies when closing your browser

6.2 Browser-Specific Instructions

6.3 Opt-Out Tools

For analytics cookies, you can opt out using:

• Google Analytics Opt-out Browser Add-on
• Your browser's "Do Not Track" settings

7. Impact of Disabling Cookies

If you choose to disable cookies, you may experience:

• Difficulty signing in to your account
• Loss of personalized settings and preferences
• Reduced website functionality
• Inability to use certain features

Essential cookies cannot be disabled as they are necessary for the operation of our services.

8. Local Storage and Similar Technologies

In addition to cookies, we may use other technologies such as local storage, session storage, and similar technologies to store information on your device. These function similarly to cookies and are used for similar purposes.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy.

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us at: